Amazing hotel with free wi-fi, a wonderful fitness center, and 24-hour reception. I cherish how staff helped my elderly parents on my first visit. I'm excited to return for Christmas!

I was here for a family trip, and the overall experience was very good. The location is fantastic, making it easy to explore local attractions and shop. The staff was incredibly helpful, especially the concierge who assisted us with recommendations and directions. The room was comfortable and well-maintained, providing a nice place to relax after a day out. However, the breakfast can be a bit pricey, so consider exploring other options nearby. Overall, it was a great stay!

great views but lacking in service quality

The city view from our room was stunning, providing a beautiful backdrop. The room itself was clean and well-furnished, adding to our comfort during the stay.

Staff responsiveness left much to be desired.

perfect for exploring iconic sights and lovely parks nearby

I loved that this place is just a few steps from Myeongdong Shopping Street and only a quick walk to Jeong Kwan-heon of Deoksugung Palace, making it so easy for me to enjoy all the city has to offer at my own pace, while the dinner options around were very tempting and diverse. Single travelers will appreciate the comfortable amenities, but the lighting in the rooms could really use some improvement.

Just a nice choice for a weekend adventure in Seoul with great value for the money. The gym was spacious and well-equipped, making it easy to stay active during our stay. Make sure to explore the nearby subway station for easy access to the city.

Perfect spot for ambitious travelers

I stayed on the Club floor and the breakfast there was something else, parts of it like dining at a 5-star restaurant. One day I’d gotten really lucky, I got a personalized welcome plate with a note, felt like someone actually cared about my stay-totally unexpected.

It wasn’t exactly cheap, but the quality just about made it acceptable.

Make sure to try the grocery store in the hotel. it's perfect for quick snacks anytime during your stay.

Had an awesome time with friends here! We explored the vibrant Myeongdong area, filled with shopping and street food. The vibe was great, and we loved the view of Korea's old yangban houses. Totally recommend this spot for a fun getaway.

One downside was that the breakfast was on the pricey side, so keep that in mind. It would have been nice to have more budget-friendly options.

amazing hospitality with unforgettable breakfast buffet experience at this centrally located hotel

Incredible breakfast buffet, attentive staff.

The dining experience was a flavor fiesta! I loved the diverse options at Lotte Market, where local delicacies come alive. Plus, the location is top-notch with friendly staff that genuinely care. Shout out to Jinsil from the concierge for being a rockstar!

I did wanna extend my stay via the loyalty app, but it was a hassle and a dead end.

Luxurious, luxurious, luxurious.

I had an absolutely unforgettable stay! The indoor swimming pool and spa area were pure bliss, and I loved the breathtaking views from my room on the 26th floor. Plus, being just a short walk to all the fabulous shopping and dining options made everything super convenient and fun.

100% recommend 💖✨

stayed at the lotte hotel for 5 nights in an executive grand deluxe twin room, which gave us access to le salon. the full breakfast and dinner with cocktails were unexpected and fantastic! the staff, especially the concierge, were super friendly and helpful, making our stay feel special. plus, the location next to the lotte department store made shopping a breeze.

do recommend

Amazing views and impeccable service

My stay was delightful, with a spacious room offering breathtaking views from the 26th floor. The hotel is connected to several malls and has an impressive interior design, coupled with friendly, multilingual staff. The daily replenishment of bottled water was a nice touch, and the baby amenities were incredibly helpful during our family stay. However, the indoor pool could use some improvements in its size and changing area.